Frequently Asked Questions (FAQs)
1. What types of clothing do you offer? We offer a variety of stylish and high-quality clothing, including tops, dresses, jeans and denim, and bottoms.
2. How do I place an order? To place an order, simply browse our collections, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
3. What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express) and PayPal.
4. How can I track my order? Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your order on the carrier’s website.
5. What is your return policy? We accept returns within 30 days of purchase for items that are unused and in their original condition and packaging. Please refer to our Return and Refund Policy for detailed information.
6. Do you offer exchanges? Yes, we offer exchanges for items that are defective or damaged. Please contact us at ditutudidi479@gmail.com to initiate an exchange.
7. How long does shipping take? Domestic shipping typically takes 5-7 business days for standard shipping and 2-3 business days for express shipping. Please note that delivery times may vary depending on the destination and any unforeseen delays.
8. Do you ship internationally? We do not offer international shipping at this time.
9. How do I contact customer service? You can contact us via email at ditutudidi479@gmail.com for any questions or concerns. Our customer service team is here to assist you.
10. How can I stay updated on new arrivals and promotions? Stay updated by subscribing to our newsletter and following us on social media. We regularly share information about new arrivals, exclusive offers, and style tips.
11. Can I change or cancel my order? If you need to change or cancel your order, please contact us at ditutudidi479@gmail.com as soon as possible. We will do our best to accommodate your request, but please note that if your order has already been processed or shipped, we may not be able to make changes.
